Refund & Returns Policy
At Veil Skin Beauty, customer satisfaction is our priority. We take great care in ensuring that all our products are of the highest quality and are delivered to you in perfect condition. Please read our Refund & Returns Policy before making a purchase.
No Returns Policy
Due to the nature of skincare and cosmetic products, we do not accept returns or exchanges once the product has been delivered. This policy is in place to maintain hygiene and product integrity for all our customers.
Refunds & Replacements
We only offer refunds or replacements under the following circumstances:
✅ Damaged or Defective Products – If your order arrives damaged or contains a manufacturing defect, please contact us within 24 hours of receiving your package. Attach clear photos of the damaged item and packaging for verification.
✅ Incorrect Items Received – If you receive an item different from what you ordered, notify us within 24 hours with your order details and a photo of the received product.
How to Request a Refund or Replacement
- Email us at [your email] with your order number, photos, and a brief explanation of the issue.
- Our team will review your request and respond within 3 business days.
- If approved, we will issue a refund to your original payment method or send a replacement item.
Non-Refundable Situations
❌ Change of mind after purchase
❌ Allergic reactions or skin concerns (please review ingredient lists before purchasing)
❌ Incorrect product selection by the customer
By placing an order with Veil Skin Beauty, you acknowledge and agree to this Refund and Returns Policy.
For any inquiries, feel free to contact us at [your email/contact number].
Thank you for shopping with Veil Skin Beauty!